Cape Fabric Engineering gives a 24 month warranty on all new manufactured structures supplied, this we do confidently with the knowledge knowing that should there be any defects or faulty workmanship this will be exposed within 24 months. There are certain products that will carry a supplier warranty that will exceed our warranty period. We issue a 12 month warranty on shade covers supplied to cover non-Cape Fabric Engineering structures including outdoor blinds and Portable Shade products.
We take pride in satisfying our customers that has a positive effect on growing our business with referrals. We are happy to refer any potential customer to our existing clients should they have any concerns. Quotations are free of charge in the Eastern Cape and if we cannot supply to meet our customers’ requirements we will refer you to reputable companies that can assist. With our broad base shade cover options we can supply from the basic retractable portable umbrellas to large tensile structures including amphitheatres.
We continuously monitor costs from our supplier’s verses quality and can assure our customers that our percentage mark-up is reasonable, to compare our pricing to inferior imports of steel, fabric and components along with poor workmanship from alternative suppliers is not an option and we are happy explain should our pricing seem out of proportion. We also keep overheads low to manage our costs carefully. Quotations and prices are issued after a site inspection that may include discount off our list prices if we are satisfied that our structure will meet the customers’ requirements and no additional costs of installation restrictions.
Our workshop is located in 175 Grahamstown Rd, Deal Party, Port Elizabeth and sales are done by appointment preferably on site to take into consideration the surrounding area to recommend a suitable structure for home or business. We are in a position to supply and install structures out of the Eastern Cape and to date have installations in Richards Bay, Pretoria, Polokwane, Cape Town with Towns in the EC of East London, King Williamstown, Queenstown, Graff Reinet, Jeffery’s Bay, St Frances Bay, Humansdorp, Patensie, Grahamstown, Fish River, Port Alfred, Uitenhage, and Cookhouse